The answering service built for Perth electricians
You can't answer the phone in a roof cavity or with the mains off. OnTools is an electrician answering service built for Perth sparkies whose voicemail is costing them call-outs — the calls you can't get to answered 24/7, job details emailed before you're back down the ladder. No setup fees, live in 48 hours.
Tell the demo line your business name and trade first, and it will answer as your receptionist.
Not ready to sign up? Get a free call back from Dale. No card needed.
The jobs don't stop ringing when you're mid-circuit
Hands in a meter box, up in a 50-degree roof space, mains isolated — and your phone's going off in the ute. Every ring you miss is a call-out someone else wins.
Both hands in a switchboard means the phone rings out
You physically can't pick up with both hands in a switchboard. But the caller doesn't know that — they just hear ringing, hang up, and dial the next sparky on Google.
1 extra job a month can cover the cost
A tripping RCD, a switchboard upgrade, a partial rewire — every one of those starts as a phone call. Win one extra job a month from a call you'd have missed, and it can cover your subscription.
After 5pm is when plenty of homeowners call — and when you've knocked off
People get home, flick the switch, find the fault, and ring an electrician that evening. If your phone goes to voicemail at 6:30pm, the job can be gone by 6:35.
Answered, flagged, and in your inbox — safely
Three steps, built with a sparky's callout in mind. Safety first, details captured, job landed — and you never touched the phone. It's the OnTools AI receptionist, tuned for electrical calls.
Customer Calls Your Number
When you can't answer — roof cavity, live board, knocked off for the day — the call diverts to your AI receptionist. Natural Australian voice, no hold music, no voicemail, and a short line up front telling callers they're speaking with your AI assistant and that the call is recorded. You keep your existing number.
AI Flags the Fault — Safety First
If a caller mentions sparks, a burning smell, shocks or tingles, the AI tells them to stay safe, keep away from the hazard and call 000 if anyone's in immediate danger. No technical instructions, no DIY advice, ever. Then it captures name, address, the fault, and urgency, and flags emergencies URGENT (it can also text you an urgent alert or put the call through to a second number you choose).
You Get the Job in Your Inbox
As soon as the caller hangs up, you get an email summary: who called, where, what's wrong, how urgent, and their callback number. Ring back between jobs and lock it in.
A power-out call, handled like a pro
Here's how the AI handles a typical electrical fault: it gets a clear picture of the problem, tells the caller to keep away from any hazard (and to call 000 if anyone's in immediate danger), marks the job urgent and takes their details — all before you've climbed down the ladder. No technical instructions, no DIY advice.
Want to try it yourself? Hear it live — call 08 6010 4680. Tell the demo line your business name and trade first, and it will answer as your receptionist. Or see how OnTools works for every trade.
Example call (illustrative): names, addresses and numbers are made up.
What makes OnTools different
Plenty of AI receptionists can answer a phone. Here's what you get with OnTools that you won't always find elsewhere.
One flat price, every feature
A$199 a month inc. GST covers up to 1,000 AI-answered minutes, urgent SMS alerts and live transfer. Some AI receptionists cap starter plans at a few dozen calls or charge by the minute.
Made for tradies
It asks for what you need to call back and quote: the address, what's wrong and how urgent it is. Power out or sparks? You get an instant SMS or a live transfer.
Keep your number, no app
The calls you miss divert from your existing mobile or landline. There's nothing to install, and customers keep ringing the number they already know.
Honest with your callers
Every call opens by saying it's an AI assistant and that the call is recorded. It never pretends to be a person, so your customers know exactly who they're talking to.
A real person in Perth
OnTools is run by Dale in Perth, and you can ring him on 0435 357 753. In Perth metro he'll set it up with you in person, free, on weekdays.
Nothing to lose
A 7-day free trial, no setup fee, no lock-in and a 30-day money-back guarantee. Some providers charge setup fees of up to $1,000. Ring the demo line on 08 6010 4680 and hear it before you pay.
Comparisons are based on published pricing from Australian AI receptionist providers, October 2026.
One saved call-out can cover the month
One plan, every feature. Urgent SMS alerts and live transfer are built for exactly one thing: the job that can't wait till morning. No setup fees — ever. Live in 48 hours.
One plan with everything in it — for tradies who'd rather not lose jobs to voicemail.
- 24/7 answering of missed and after-hours calls
- Urgent jobs flagged, with an instant SMS alert or live transfer to a second number
- Natural Australian voice
- Keep your existing number — works with call diversion
- Captures the caller's name, number, address and job details
- Email job summary after every call
- Callers who mention a hazard are told to keep clear and call 000 if anyone's in danger
- Your own opening greeting
- AI & call-recording notice on every call
- 1,000 AI-answered minutes a month (fair use), calls up to 15 minutes
- Setup in 48 hours
Not ready yet? Get a free call back from Dale first.
Prices are in Australian dollars and include GST. 7-day free trial: we take your card at sign-up but don't charge it until the trial ends, and if you cancel before then you pay nothing. 30-day money-back guarantee — cancel within 30 days of signing up and we'll refund everything you've paid. Generous fair use applies — see FAQ.
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Common questions from electricians
Not an electrician? See our answering service for Perth plumbers, air-conditioning and HVAC techs, locksmiths, roofers or garage door and glass businesses. More questions? The full OnTools AI FAQ covers setup and call forwarding.
Your next call-out is already ringing.
Try it free for 7 days. Live in 48 hours. No setup fees, no lock-in contract, 30-day money-back guarantee. One extra job a month can cover the cost — every job after that is yours to keep.
Hear it live — call 08 6010 4680. Tell the demo line your business name and trade first, and it will answer as your receptionist.
Rather talk to a person? Call Dale on 0435 357 753 (Mon–Fri 8am–5pm AWST).