The answering service built for Perth roofers
When you're up on a roof with your hands full, or a winter front brings a rush of leak calls, calls you can't get to divert to an AI receptionist. It takes the address, where it's leaking and whether water is coming inside, then emails you the details, 24/7. No setup fee. No lock-in.
Tell the demo line your business name and trade first, and it will answer as your receptionist.
Not ready to sign up? Get a free call back from Dale. No card needed.
When it pours, the leak calls all come at once
Perth's winter fronts can roll in fast, and a heavy downpour is often the first time a homeowner finds out about a cracked tile, a rusted sheet or a blocked valley. Those calls tend to bunch up on the same few days, usually while you're already up on another roof, tarping a job or somewhere you can't safely stop to answer. If a call rings out, plenty of people won't leave a message — they ring the next roofer. A roof repair answering service from OnTools AI picks up instead, so the details land with you.
Storm days bring the leaks out all over the suburbs
One big front can show up cracked ridge capping, lifted flashings and overflowing gutters right across the suburbs on the same night. The phone gets busiest exactly when you're stretched thinnest — and when it's least safe to juggle a call on a roof.
Voicemail doesn't help someone with a bucket under a drip
When water is coming through the ceiling, people want to talk to someone now. If your phone rings out, they're likely to keep going down the list until somebody picks up. You may never know they called.
One extra job a month can cover the cost
A leak repair that turns into a re-bed and re-point, a re-sheet or a new run of gutters can be worth more than a month of OnTools. Win one extra job a month from a call you'd otherwise have missed, and it can cover your subscription.
From a leak call to job details in your inbox — while you stay on the tools
Three steps. No app, no change to your business number, no setup fee. It's the OnTools AI receptionist, set up for roofing and gutter calls.
The caller says where the water's getting in
When you can't pick up, the call diverts to your AI receptionist. A natural Australian voice answers in your business name, tells the caller they're speaking with your AI assistant and that the call is recorded, then asks what's happening with their roof or gutters.
AI takes the roofing details and checks urgency
It takes the caller's name, number and address, then the questions you want asked: tiles or metal if they know, single or double storey, where it's leaking and whether water is coming inside. Calls that match your urgent words get flagged URGENT, so a dripping ceiling stands out from a gutter-clean enquiry.
Email summary when they hang up
When the call ends, a job summary lands in your inbox — who called, the address, the roof type if they knew it, where it's leaking and how urgent it is. Sort the emergencies from the quote requests and call back once you're back on the ground.
You choose which leaks can't wait
Not every call is an emergency. A quote for new gutters can wait for a callback. Water coming through a bedroom ceiling in the middle of a storm usually can't. You set the rules.
Your urgent words
Tell us the words that mean drop-everything — for example: water coming through the ceiling, storm damage, tiles blown off, ceiling sagging.
Instant SMS or live transfer
Urgent calls trigger an instant SMS to your mobile, or live transfer to a second number if you choose — handy if an offsider looks after emergency make-safes.
Safety comes first
If a caller mentions storm damage or a sagging ceiling, your AI receptionist tells them to keep clear, that they can call the SES on 132 500 for storm damage, and to call 000 if anyone is in danger.
Everything else — quotes, gutter cleans, roof inspections — is logged as a routine job in your email summary, so you can call back when it suits you.
What a storm leak call could sound like
Here's how a call might go on a wet winter evening. The AI opens with its AI-and-recording notice, finds out where the water is coming in, tells the caller to keep clear of a bulging ceiling and gives her the SES and 000 numbers, then takes her details and reads them back. When she asks what it'll cost, it doesn't make up a price — quoting is your job.
Example call (made-up names, for illustration).
Hear It LiveHear it live: 08 6010 4680
Tell the demo line your business name and trade first, and it will answer as your receptionist, with your urgent words, like water through the ceiling or tiles blown off.
- It's the same OnTools AI receptionist your callers would hear. Tell it your business name and it will answer as you
- Listen for the AI-and-recording notice up front, then how it asks for the address and what's going on
- A test call only takes a couple of minutes — easy to do from the ute between jobs
What makes OnTools different
Plenty of AI receptionists can answer a phone. Here's what you get with OnTools that you won't always find elsewhere.
One flat price, every feature
A$199 a month inc. GST covers up to 1,000 AI-answered minutes, urgent SMS alerts and live transfer. Some AI receptionists cap starter plans at a few dozen calls or charge by the minute.
Made for tradies
It asks for what you need to call back and quote: the address, what's wrong and how urgent it is. Water coming through the ceiling? You get an instant SMS or a live transfer.
Keep your number, no app
The calls you miss divert from your existing mobile or landline. There's nothing to install, and customers keep ringing the number they already know.
Honest with your callers
Every call opens by saying it's an AI assistant and that the call is recorded. It never pretends to be a person, so your customers know exactly who they're talking to.
A real person in Perth
OnTools is run by Dale in Perth, and you can ring him on 0435 357 753. In Perth metro he'll set it up with you in person, free, on weekdays.
Nothing to lose
A 7-day free trial, no setup fee, no lock-in and a 30-day money-back guarantee. Some providers charge setup fees of up to $1,000. Ring the demo line on 08 6010 4680 and hear it before you pay.
Comparisons are based on published pricing from Australian AI receptionist providers, October 2026.
One leak job you'd have missed can cover the month
One plan, every feature. If one extra leak repair, gutter replacement or roof restoration a month comes from a call you'd otherwise have missed, it can cover the cost. No setup fee. Usually live within 48 hours.
One plan with everything in it — for roofers who can't always get to the phone.
- 24/7 answering of missed and after-hours calls
- Urgent jobs flagged, with an instant SMS alert or live transfer to a second number
- Natural Australian voice
- Keep your existing number — works with call diversion
- Captures the caller's name, number, address and job details
- Email job summary after every call
- Callers who mention a hazard are told to keep clear and call 000 if anyone's in danger
- Your own opening greeting
- AI & call-recording notice on every call
- 1,000 AI-answered minutes a month (fair use), calls up to 15 minutes
- Usually live within 48 hours
Not ready yet? Get a free call back from Dale first.
Prices are in Australian dollars and include GST. 7-day free trial: we take your card at sign-up but don't charge it until the trial ends, and if you cancel before then you pay nothing. 30-day money-back guarantee — cancel within 30 days of signing up and we'll refund everything you've paid. Generous fair use applies — see FAQ.
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Roofing answering service questions
Not a roofer? See our answering service for Perth plumbers, electricians, air-con and HVAC techs, locksmiths or garage door and glass businesses.
The next leak call goes to whoever answers.
Make sure that's you, even when you're up on a roof with your hands full. Try it free for 7 days. No setup fee, no lock-in, and a 30-day money-back guarantee.
Hear it live — call 08 6010 4680. Tell the demo line your business name and trade first, and it will answer as your receptionist.
Rather talk to a person? Call Dale on 0435 357 753 (Mon–Fri 8am–5pm AWST). In Perth metro, Dale can also come out and set it up with you: free, weekdays, by appointment.